My tickets

Ticket #4819

Team seats not syncing after upgrade

Open High priority
  1. Priya Natarajan

    We upgraded to the Team plan yesterday but two of the five seats we paid for still show as pending. Tried removing and re-inviting one person, still stuck.

  2. You

    Thanks for flagging — looks like the seat sync job is stuck on your account specifically. I'm re-running it manually now and will confirm once both seats show as active.

  3. · Internal note added by you

Priya will see this by email.